Refund policy

Return & Refund Policy

At Sckart, your satisfaction is our priority. If your purchase does not meet your expectations, we’re here to help with a simple and transparent return process.

5-Day Return Window

You may request a return within 5 days of receiving your order if the product is defective, damaged, or not as expected.

How to Initiate a Return

Follow these easy steps:

  1. Contact Us
    Email us at helpsckart@gmail.com or WhatsApp +91 9126181855 within 5 days of delivery. Please include your order details and reason for return.
  2. Return Approval
    Our support team will review your request and provide return authorization along with further instructions.
  3. Prepare the Package
    Ensure the item is:
    • Unused
    • In original packaging
    • Includes all accessories and components
  4. Ship the Product
    Send the item back using a reliable courier service as advised by our team.

Refund Process

Once we receive and inspect the returned product:

  • A full refund will be initiated upon approval
  • Refunds are processed within 3 business days

Return Eligibility Conditions

To ensure a smooth process:

  • The product must be unused and in resalable condition
  • Return must be requested within 5 days of delivery
  • All returns are subject to approval
  • All original accessories must be included

Unboxing Video Recommendation

We strongly recommend recording an unboxing video when you receive your order. This helps speed up the return process in case of damage, defects, or missing items.

Our Commitment

We are committed to making your shopping experience hassle-free and reliable. If you have any questions or need assistance, our support team is always ready to help.

Thank you for shopping with Sckart!